Welcome to Quantome. These Terms of Service ("Terms") govern your access to and use of Quantome's software-as-a-service platform, website, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Service.

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1. Acceptance of Terms

By creating an account, accessing, or using Quantome, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

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2. Description of Service

Quantome is an e-commerce analytics platform that provides:

• Customer analytics and segmentation

• Cohort analysis and retention metrics

• Revenue forecasting and financial modeling

• Integration with e-commerce platforms (Shopify, WooCommerce, etc.)

• Data visualization and reporting tools

• AI-powered insights and recommendations

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

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3. Account Registration and Security

a) Account Creation

To use the Service, you must create an account by providing accurate and complete information. You agree to:

Provide true, accurate, current, and complete information

Maintain and promptly update your account information

Maintain the security of your password and account

Notify us immediately of any unauthorized use of your account

b) Account Responsibility

You are responsible for all activities that occur under your account. You agree not to share your account credentials with others or allow others to access your account.

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4. Subscription and Payment

a) Subscription Plans

Quantome offers various subscription plans with different features and pricing. By subscribing, you agree to pay the applicable fees for your selected plan.

b) Billing

Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your plan). You authorize us to charge your payment method on file for all applicable fees.

c) Price Changes

We may change our subscription fees at any time. We will provide you with reasonable notice of any fee changes, and the changes will apply to your next billing cycle.

d) Refunds

Subscription fees are non-refundable except as required by law or as expressly stated in these Terms.

e) Free Trials

We may offer free trials for certain subscription plans. At the end of the trial period, you will be automatically charged for the subscription unless you cancel before the trial ends.

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5. Data and Privacy

a) Your Data

You retain all rights to the data you upload or connect to Quantome ("Your Data"). By using the Service, you grant us a limited license to access, process, and display Your Data solely to provide the Service to you.

b) Data Processing

We process Your Data as a data processor on your behalf. You are the data controller and are responsible for ensuring you have the necessary rights and permissions to share Your Data with us.

c) Data Security

We implement industry-standard security measures to protect Your Data. However, no system is completely secure, and we cannot guarantee absolute security.

d) Privacy Policy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

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6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations

• Infringe on the intellectual property rights of others

• Transmit viruses, malware, or other harmful code

• Attempt to gain unauthorized access to our systems or other users' accounts

• Interfere with or disrupt the Service or servers

• Use the Service for any illegal or unauthorized purpose

• Reverse engineer, decompile, or disassemble any part of the Service

• Remove or modify any proprietary notices or labels

• Use automated systems (bots, scrapers) without our written permission

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7. Intellectual Property

a) Our Rights

The Service, including all software, designs, text, graphics, logos, and other content, is owned by Quantome and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.

b) Your Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

c) Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into our Service without compensation to you.

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8. Third-Party Integrations

The Service may integrate with third-party platforms (e.g., Shopify, WooCommerce, Google Sheets). Your use of these integrations is subject to the terms and conditions of those third-party services. We are not responsible for the availability, accuracy, or functionality of third-party services.

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9. Termination

a) Termination by You

You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period.

b) Termination by Us

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice, including if:

You breach these Terms

You fail to pay applicable fees

Your use of the Service poses a security risk

We are required to do so by law

c) Effect of Termination

Upon termination, your right to access and use the Service will immediately cease. We may delete Your Data after a reasonable period following termination, unless we are required to retain it by law.

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10. Disclaimers and Limitations of Liability

a) Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

b) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Quantome SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

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11. Indemnification

You agree to indemnify, defend, and hold harmless Quantome, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service

• Your violation of these Terms

• Your violation of any rights of another party

• Your Data

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12. Dispute Resolution

a) Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

b) Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except that either party may seek injunctive or other equitable relief in court to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

c) Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

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13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after the changes become effective constitutes your acceptance of the revised Terms.

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14. General Provisions

a) Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Quantome regarding the Service and supersede all prior agreements and understandings.

b) Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

c) Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

d) Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

e) Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

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15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: privacy@Quantome.com

Support: support@Quantome.com

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